This instruction is at the moment only available in English. Translations to Danish, Finnish, Islandic, Norwegian and Swedish will be added later.

Privacy Policy

Nordisk eTax processes personal data in order to carry out its legal duty to provide guidance.

Why do we process your personal data?

A person who wishes to ask the tax authorities a question using Nordisk eTax must provide an e-mail address and password.

The tax authorities require an e-mail address and password in order to answer a persons question.

What is the legal basis for processing your personal data?

The tax authorities have a general duty to provide guidance to taxpayers. The legal basis for this duty is:

  • The Public Administration Act (Denmark)
  • The Administrative Procedure Act/(Finland)
  • Administrative Procedure Act (Iceland)
  • The Tax Administration Act (Norway)
  • The Public Administration Act (Sweden)

The legal basis for processing personal data follows from the tax authorities duty to provide guidance. We require the personal data stated above in order to answer your questions.

What personal data do we process?

Nordisk eTax processes personal data such as contact information (e-mail addresses), in addition to other information you provide when you send us a question.

Concerning IP addresses - see below on Web statistics analysis tool.

Who is the data controller?

The Danish Tax Agency, the Finnish Tax Administration, the Iceland Revenue and Customs, the Norwegian Tax Administration and The Swedish Tax Agency are jointly responsible for processing personal data (they are all data controllers jointly).

Who is the data processor?

The Iceland Revenue and Customs is responsible for technical measures (data processor).

How do we process your personal data?

Nordisk eTax processes your personal data in a separate IT system for questions/answers. The IT system is used by employees of the Danish Tax Agency, the Finnish Tax Administration, the Iceland Revenue and Customs, the Norwegian Tax Administration and The Swedish Tax Agency who answer questions that are sent to the portal.

Nordisk eTax processes your personal data manually.

Who has access to your personal data?

A restricted number of employees of The Danish Tax Agency, the Finnish Tax Administration, the Iceland Revenue and Customs, the Norwegian Tax Administration and The Swedish Tax Agency will only process your personal data when it is necessary for performing the task.

The processing of information occurs within a strict legal framework. The purpose of the legal framework is to secure the protection of privacy by providing predictability regarding what information can be collected, who can use the information and for what purpose the information can be used. Every employee has a strict duty of confidentiality in relation to information they have access to at work.

How do we safeguard your personal data?

Nordisk eTax has established its own management system to ensure that applicable requirements regarding information security are met. Among other things, this encompasses physical security, IT system security, risk management and planning regarding continuity, preparedness and crisis management.

When we use external suppliers, we impose correspondingly stringent requirements regarding security, control and documentation in order to protect your personal data.

The Iceland Revenue and Customs is responsible for technical measures (data processor).

What are my rights?

Right of access

You have the right to know what personal data we process about you. If you make a request for access, you can get answers to the following questions:

  • from where has your personal data been obtained
  • for what purposes (tasks) do we process your personal data

You can find personal data about yourself by logging in to the questions/answers page.

Right to rectification

If you discover that there is inaccurate, outdated or incomplete information stored about you, you have the right to have these rectified or updated.

Right to file a complaint

If you think that Nordisk eTaxs processing of your personal data infringes the regulation, you can file a complaint. You will find more information on the right to file a complaint here:

  • Denmark: Lodge a complaint with the Danish Data Protection Agency
  • Finland: Seloste henkiltietojen ksittelyst Verohallinnossa/ Register ver behandling av personuppgifter inom Skattefrvaltningen
  • Iceland: Lodge a complaint with the Icelandic Data Protection Agency
  • Norway: Appeal to Skatteetaten
  • Sweden: Personuppgifter och dataskydd

Contact our Data Protection Officer (DPO)

The Data Protection Officer of the tax authorities in Denmark, Finland, Iceland, Norway and Sweden can provide you with advice and guidance if you have general questions relating to the processing of personal data, or to the protection of the information, we have stored about you.

Due to privacy considerations, you must not send sensitive personal data via e-mail.

You may contact the Data Protection Officer in the country where you have questions about the processing of your personal data:

Denmark:

  • e-mail: dpo@ufst.dk
  • By post: Udviklings- og Forenklingsstyrelsen
    Persondatabeskyttelse
    Osvald Helmuths Vej 4
    2000 Frederiksberg
    Att: Databeskyttelsesrdgiver

Finland:

  • Helena Hynynen and Taito von Konow
  • PL 325, 00052 VERO
  • tel. 029 512 000 (switchboard)

Iceland

  • e-mail: personuvernd@skatturinn.is
  • Skatturinn
    Persnuverndarfulltri
    Laugavegur 166
    105 Reykjavk

Norway

  • e-mail: personvernombud@skatteetaten.no
  • by post:
    Personvernombudet
    Skatteetaten
    Postboks 9200 Grnland
    0134 OSLO

Sweden:

  • e-mail: dataskyddsombud@skatteverket.se
  • Skatteverket
    Dataskyddsombudet
    171 94 Solna

About the processing of personal data at NordiskeTax.net

Use of cookies

Cookies are small text files that our website stores on the user's computer/device. These files can only be read by the user and Nordisk eTax. For example, cookies are used to determine whether the user has visited the site before, the time of the visit and the site from which the user came. These cookies can contain personal data. You can prevent cookies from being stored on your computer by changing your browser settings.
Nordisk eTax uses cookies to analyse general user patterns. One of the reasons for this is to further develop nordisketax.net in order to improve the guidance that we provide.

By agreeing to the use of cookies, you consent to Nordisk eTax combining information concerning the use of the services with data from other sources for the abovementioned purposes.

Web statistics analysis tool

NordiskeTax uses the analysis tool Google Analytics to collect and evaluate information concerning how visitors use the website. Google Analytics uses cookies. As data controller for nordisketax.net, NordiskeTax determines which data Google can obtain concerning use of the website. Google Analytics only receives general web statistics, such as browser type, time, language and the name of the website that the user came from.

In accordance with standard practice on the internet, the users IP address is stored by the website nordisketax.net. However, NordiskeTax has decided to add a script that deletes the last digits from your IP address before the information is saved by Google Analytics. This enables the analysis tool to determine the user's geographical location approximately, but the address cannot be used to identify the individual concerned. Transferred information is also subject to Googles privacy policy.